Wednesday, November 13, 2019
The most effective leaders dont care if they are hated or loved
The most effective leaders don't care if they are hated or loved The most effective leaders don't care if they are hated or loved On Tuesday, Elon Musk announced that Tesla would begin laying off about 9% of its workforce.Perhaps unsurprisingly, many employees who had been let go took to Twitter to share their thoughts.And yet, as Bloomberg and Business Insider reported, some former employees expressed surprisingly warm feelings toward Musk and toward his organization.âI just want to let you know that I really enjoyed working for Tesla,â one person tweeted. âNo hard feelings about being let go,â another wrote.âThey still believe in the vision and in the mission of the company,â said Art Markman, a professor of psychology at the University of Texas at Austin.Itâs evidence of the effective way Musk manages his staff, Markman told Business Insider.âWhen [Musk] made the decision to eliminate some of those positions, he was clearly not making friends, but still, the people who worked for him believed enough in his vision and respected that vision enough that they accepted that this was something that was necessary to do.âMarkman used the Tesla firings to illustrate a broader point about leadership. The most successful leaders, according to Markman, arenât preoccupied with whether their subordinates like them. Instead, theyâre focused on doing whatâs best for the organization.âWhether [your subordinates] love you as a person or whether they hate you as a person, they have to believe in you,â Markman said. Unfortunately, he added, this isnât something most leaders understand.The most powerful combination in a leader is love with an element of fearAn article in the Harvard Business Review, by Harvard professor Amy Cuddy as well as Matthew Kohut and John Neffinger, suggests that both competence and warmth are important attributes in a leader.But âthe way to influence - and to lead - is to begin with warmth. ⦠Even a few small nonverbal signals - a nod, a smile, an open gesture - can show people that youâre pleased to be in their company and attentive to thei r concerns.âThat said, be careful not to display too much warmth, at the expense of displaying dominance. According to Adam Galinsky, a professor of business at the Columbia Business School, itâs generally easier to add empathy to dominance than vice versa because the empathetic person may potentially come across as weak.Galinsky said the most powerful combination is love with some element of fear. In other words, a leader should be invested in peopleâs work experience. But if someone steps out of line or fails to achieve something they said they would, consequences should follow.Leading by fear alone can be an effective strategy, Galinsky said - but only for a short time period. âIf your power slips,â he added, âa lot of people will be coming for your head.âBenjamin Jones, a professor of strategy at Northwestern Universityâs Kellogg School of Management, agreed that leading by fear isnât a sustainable management strategy. âIf a leader is hated or feared, then p eople may work hard in some circumstances, but in general they are going to be less mission-driven and probably more likely to do just what is required,â Jones said.Still, simply being adored isnât enough; itâs also important to think about why a leader is loved in the first place.Jones said a leader should be loved not because they bring doughnuts to the office, but because âthey treat their employees fairly and in a way that gives those employees a sense that when they work hard, they are rewarded, and that they are working hard in pursuit of some greater collective mission.ââIf a leader is loved for the right reasons, itâs going to be a sign of organizational strength and success,â he added.Certain personality types may find it difficult not to be universally loved as a leaderOne problem leaders may face in landing on an effective management strategy is that everyone theyâre managing is different.âSome are motivated by strong, dominant leaders; some are motiva ted by empathetic leaders,â Galinsky said. Leaders are âtrying to find a strategy to work on both types of people.âJones added that, especially in political contexts, love and hatred are rarely universal. Even if a leader improves social welfare overall, there could be one group who loses out.Leaders may struggle to reconcile different peopleâs needs. But they may also struggle with more personal issues. Markman explained that certain personality types - namely, agreeable and narcissistic - can have a hard time leading effectively.Agreeable people in leadership positions, Markman said, may âhave difficulty doing things independently of the reaction that people are going to have to them.â Specifically, they want to be liked - and the idea that doing whatâs best for the organization may turn some people off is scary. In fact, research suggests that agreeable people are less likely to become top managers in the first place.On the other hand, narcissistic people may tak e on leadership roles and âlash out at people who criticize them,â or try to take credit for other peopleâs work, which can be demotivating.As for highly agreeable leaders, Markman recommended developing personal strategies for, say, giving people news they donât want to hear. Maybe you psych yourself up beforehand with a pep talk.Or, Markman said, you can simply recognize: âIâm an agreeable person.â Alienating some people may be necessary, but it doesnât come naturally, and it may feel uncomfortable in the moment.The best leadership strategy is simply to do whatâs best for the companyMarkman said that many people transitioning into leadership roles are preoccupied with the decision to be liked or feared. But âwhen you actually get into a leadership role,â he said, âit really does become much more about what youâre trying to accomplish with respect to the organization.âThereâs work to be done - and spending time worrying what people will think of how y ouâre doing it is generally ineffective.Venture capitalist Mark Suster alluded to something similar in a 2010 post on his blog. âIt takes a really self-confident and resilient individual to make all of these tough judgment calls on a daily basis,â he wrote.âBut over time if you make the tough calls with no fudges, if youâre fair and donât play favoritism, if you explain your rationale publicly and clearly, if you help soften the blow to the side that doesnât get their way ⦠people will respect you. And it is far better to be respected as a leader than loved.âThis article first appeared on Business Insider.
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